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Terms & Conditions

  1. Total Access and Security Systems (QLD) reserves the right to invoice you, the client, for any additional costs that are incurred as a result of any unforeseen installation, relocation or ongoing operation costs above the original estimate.
  2. Total Access and Security Systems (QLD) reserves the right to request an immediate payment of 50% prior to any work commencing.

  3. Work is to be commenced at the earliest convenience to both parties. Total Access and Security Systems (QLD) requires 7 days notice in writing if scheduled work is to be deferred. Failure to provide notice to our office may result in a fee being invoiced to you.

  4. All materials, equipment and items used on location will remain the property of Total Access and Security Systems (QLD) until all invoices have been paid in full. Total Access and Security Systems (QLD) Ltd reserves the right to retrieve goods and/or items at our absolute discretion, costs of retrieval will be in addition to your original invoice.

  5. Any subsidiary contracting works may be invoiced at separate times either directly or indirectly and will require immediate payment.

  6. We require an authorized representative to attend the site on initial inspection. Goods left at unattended sites as requested by the customer will remain at the customer's risk.

  7. If a job is completed and is required to be changed at your request, then further costs will be incurred by your office including additional sub contractor fees and administration costs.

  8. All materials will be subject to manufacturer's warranty.

  9. A 25% restocking fee will be charged to all materials returned in a saleable condition. Any materials returned in a non-saleable condition will be charged at 75%. These fees are at the discretion of Total Access and Security Systems (QLD).

  10. Any fit out work required by Total Access and Security Systems (QLD) has to be completed prior to all finishing touches made on building sites, e.g. Wooden flooring being polished.

  11.  Any painting and patching work required, after an installation, to be carried out at your cost.
  12. All work is to be completed by Total Access and Security Systems (QLD) (or are approved nominated Contractors).

  13. Failure to pay invoices within the required time frame will result in additional charges of 5% per week, including debt recovery and legal costs being made recoverable. Late payment of accounts will incur a fee; our terms of payment are strictly 14 days net. Credit checks are to be conducted at the discretion of Total Access and Security Systems (QLD).

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